Crople Community & Safety Guidelines

1. Purpose and scope

Crople is operated by Crople, Inc., a Delaware corporation. Crople is an 18+ sports-friend matching service, not a dating, escort, compensated-relationship, or sexual-solicitation service.

These Guidelines apply to profiles, photos, nicknames, bios, friend requests, chat messages, reports, support requests, meetup proposals, and all other conduct connected with Crople. They form part of the Crople Terms of Service (https://crople.app/legal/terms).

2. Adults only

Crople is for users aged 18 and older. Minors must not create accounts or use the Service. Do not help a minor create or access an account, misstate age information, or use Crople to contact or exploit a minor.

Report a suspected underage account through the in-app reporting tools or at safety@crople.app.

3. Respect, consent, and boundaries

Use Crople to make lawful, respectful sports and social connections. Respect another person’s boundaries, choices, identity, personal space, and decision not to reply, meet, continue a conversation, share contact details, or participate in an activity.

Repeated unwanted contact, pressure, retaliation after rejection, coercion, intimidation, or attempts to bypass a block are prohibited.

4. Prohibited conduct and content

The following are prohibited:

Harassment, threats, and stalking

Bullying, degrading comments, threats, intimidation, stalking, coordinated harassment, blackmail, extortion, or encouraging harm.

Sexual content and sexual exploitation

Nudity, pornography, explicit sexual content, sexual solicitation, non-consensual intimate content, sexual harassment, fetish content, compensated sexual or romantic arrangements, or using Crople primarily to pursue sexual encounters.

Child sexual abuse and exploitation

Child sexual abuse material, grooming, sextortion, trafficking, sexualization or solicitation of minors, or any conduct that exploits, abuses, or endangers a minor. See the Child Safety Standards (https://crople.app/legal/child-safety).

Hate and discrimination

Content or conduct attacking, dehumanizing, excluding, or threatening people based on protected characteristics, including race, ethnicity, nationality, religion, disability, sex, gender identity, or sexual orientation.

Violence and dangerous conduct

Credible threats, graphic violence, encouragement of self-harm or harm to others, dangerous challenges, or attempts to organize unlawful or unsafe conduct.

Deception, impersonation, scams, and financial abuse

Impersonating another person, using misleading photos or identity information, phishing, deceptive money requests, investment or payment scams, fraudulent promotions, or manipulating another user into sending money or valuable items.

Privacy violations

Publishing another person’s private information, precise location, contact details, intimate content, identity documents, or confidential communications without authorization.

Spam, unauthorized promotion, and platform abuse

Spam, mass solicitation, unauthorized advertising, bots, scraping, data harvesting, malware, evading moderation, creating replacement accounts after enforcement, or interfering with Crople’s systems.

Illegal or rights-infringing activity

Promoting illegal goods or services, facilitating crime, infringing intellectual property, or submitting content you do not have the right to use.

5. Profile, photo, nickname, and bio rules

Profile content must represent you honestly and must be appropriate for a general adult sports community. Do not include:

• nudity, explicit sexual content, graphic violence, hateful symbols, or illegal content;
• deceptive identity information or images used without permission;
• a minor in an unsafe, exploitative, or sexualized context;
• another person’s private information;
• phone numbers, email addresses, external handles, or other contact details used to bypass Crople’s safety tools; or
• commercial or financial solicitation unrelated to a legitimate sports connection.

6. Friend requests and chat

Friend requests and chat should remain respectful and connected to sports, activity planning, or ordinary social conversation.

Do not pressure another user to move to an external service, share contact details, send money, disclose private information, meet privately, consume substances, or engage in sexual or unlawful conduct.

Crople may use automated filters, warning prompts, rate limits, and other tools to identify restricted content or abuse signals. These systems do not guarantee that all harmful content will be detected. Users should still report concerns.

7. Paid-feature safeguards

A Coin, Bestie Rush, Max Me, Round Refresh, or other paid feature does not purchase another user’s attention, response, consent, friendship, or participation. Bestie Rush remains prominently visible on the recipient’s Home screen for one round and, where disclosed in the app, may be shown outside ordinary matching preferences for distance, gender, age range, or sport compatibility. No paid feature overrides a user block or hide, a report-based safety restriction, a moderation decision, the Service’s 18+ eligibility rule, a suspended, inactive, or deleted account, a legal or platform restriction, or another hard exclusion applied by Crople.

Do not use paid visibility or messaging features to repeatedly target, pressure, sexualize, threaten, scam, or harass another user. Crople may revoke or restrict a paid feature used for abuse and may suspend or terminate the associated account. Refund rights, if any, are governed by the Terms of Service (https://crople.app/legal/terms), the applicable app store, and mandatory law.

8. Location and personal-information safety

Crople’s current MVP uses foreground location when permission is granted and does not intentionally display precise GPS coordinates to other users.

Do not place a home address, live precise location, workplace details, private access code, financial information, or identity document in your profile or messages. Use appropriate public or sports venues for first meetings.

9. Offline meetup safety

Crople does not supervise offline interactions or inspect users or venues. Before meeting someone:

• choose a public or appropriate sports venue;
• tell a trusted person where you are going;
• use your own judgment and arrange your own transport;
• keep control of your phone, valuables, drinks, and personal information;
• confirm the activity, venue, and expectations in advance; and
• leave immediately if the situation feels unsafe.

Crople is not an emergency service. Contact local emergency services if there is immediate danger.

10. Reporting, blocking, hiding, and leaving

Users can use available tools to report, block, hide, leave chats, and contact Crople. Report conduct that is unsafe, abusive, deceptive, unlawful, or inconsistent with these Guidelines.

An in-app report creates a case in Crople's restricted Admin review queue. A Settings report may immediately hide the reported user from the reporter's Home. A Chat report may immediately block the reported user and cancel pending or confirmed appointments in that chat. These are reporter protections, not an account sanction or a finding that a violation occurred. The report does not automatically email its contents or forward them to police or another external organization. A Crople operator reviews the case and separately decides any account sanction, legally required report, or lawful disclosure. Email sent directly to safety@crople.app is a separate reporting channel.

Blocking is intended to stop or limit further interaction through Crople. Do not create another account or use another person’s account to bypass a block.

Knowingly false, malicious, abusive, or spam reports are prohibited.

11. Moderation and enforcement

Crople may use automated tools and human review to assess content, behavior, accounts, and reports. Depending on the circumstances, Crople may:

• warn a user or provide a safety prompt;
• remove content or limit its visibility;
• restrict messaging, discovery, paid visibility, or other features;
• hide, suspend, or terminate an account;
• prevent re-registration;
• preserve evidence or relevant records; or
• refer serious conduct to competent authorities or reporting organizations where required or appropriate.

Crople may consider severity, context, intent, prior conduct, repeat behavior, risk to others, and legal or platform obligations. We do not guarantee advance notice before urgent safety or security action.

12. Appeals

You may appeal a Crople-issued warning, content removal, feature restriction, suspension, or termination by emailing support@crople.app within 30 days after notice of the action. Use the subject line “Moderation Appeal” and include the account identifier, the decision being appealed, and the reason you believe it should be changed.

Crople generally permits one appeal per decision and aims to provide an initial response within 30 calendar days. Crople may limit the information provided or decline an appeal where disclosure would risk another person’s safety or privacy, compromise an investigation or evidence, reveal confidential detection methods, or conflict with law.

A block or hide decision made by another user is not appealable to Crople.

13. Child safety

Crople has zero tolerance for child sexual abuse and exploitation. Detailed prohibitions, reporting channels, and enforcement standards are set out in the Crople Child Safety Standards (https://crople.app/legal/child-safety).

14. Contact and company information

Service operator: Crople, Inc., a Delaware corporation

Business mailing address: 8 The Green, Suite 24165, Dover, DE 19901, United States

General support and moderation appeals: support@crople.app

Safety and child-safety reports: safety@crople.app

Privacy inquiries: privacy@crople.app

© 2026 Crople, Inc. All rights reserved.