Crople Community & Safety Guidelines

Purpose

Crople is an 18+ sports-friend matching service. These guidelines explain Crople's community rules, user-generated content standards, reporting, blocking, location safety, and offline sports meetup expectations.

1. 18+ community

Crople is for adults aged 18 and older. We do not allow minors to create accounts. If a higher minimum age is required by local law or platform policy, that higher requirement applies.

2. Respectful sports connections

Crople is for lawful sports/social matching and related conversation. Users should keep profiles, messages, friend requests, and meetup proposals respectful, honest, and connected to sports or social discovery.

3. Prohibited conduct

Users must not submit or engage in harassment, hate, threats, stalking, scams, spam, impersonation, illegal activity, sexual exploitation, child sexual abuse or exploitation content, private information about another person, or conduct that creates unsafe offline risk.

4. Profile photo, bio, and nickname rules

Profile photos, nicknames, and bios must not include nudity, sexual content, graphic violence, hateful symbols, harassment, impersonation, deceptive identity signals, minors in unsafe or sexualized contexts, phone numbers, emails, external handles used to bypass safety tools, or another person's private information.

5. Friend request and chat rules

Friend request messages should be short, respectful, and related to sports or meeting preferences. Do not use requests or chat to pressure, harass, solicit, threaten, scam, phish, manipulate payments, or move users to external channels for unsafe or deceptive reasons.

For MVP, Crople blocks submission of nickname, bio, and friend request text when deterministic safety filters detect restricted words. Restricted words include email patterns, phone-number patterns, external contact prompts, sexual/adult solicitation terms, and child safety terms.

Chat messages are not locally hard-blocked by this filter. When chat text contains external contact details, Crople may show an in-room system reminder: Please avoid sharing external contacts for your safety. Other chat concerns are handled through report, block, hide, leave, and safety review workflows.

6. Location protection

Crople uses foreground location for nearby matching and sports session progress when OS permission allows it. Crople MVP does not request background location permission and does not intentionally show another user your precise GPS coordinates.

7. Real-life meetup safety

Crople does not control offline interactions. Users should choose public or appropriate sports venues, use their own judgment, tell someone trusted when meeting a new person, leave if a situation feels unsafe, and contact local emergency services in urgent situations.

8. Report, block, and hide

Users can report, block, hide, leave chats, and contact support when something feels unsafe, uncomfortable, deceptive, or abusive. Report abuse, false reports, spam reports, or threats to support are prohibited.

9. Moderation actions

Crople may review reports, preserve evidence, remove content, hide profiles, restrict features, suspend accounts, terminate accounts, or report serious conduct to competent authorities where legally required or appropriate for safety.

10. Child safety and underage concerns

Crople does not allow minors to create accounts and has zero tolerance for child sexual abuse and exploitation. Detailed child safety standards are published in the Crople Child Safety Standards page.

11. Contact

Official support, privacy, and safety inboxes under crople.app are being provisioned before public launch and app-store submission. Until those inboxes are active, beta or test users should use in-app Contact Us or the support channel provided directly by Crople during testing.

Planned safety contact: safety@crople.app. This inbox must be active and monitored before public store submission.