Crople Child Safety Standards

1. Adults-only service

Crople is operated by Crople, Inc., a Delaware corporation. Crople is an adult sports-friend matching service. Users must be at least 18 years old to create an account or use Crople. If a higher minimum age is required by applicable law or platform rules, the higher age applies.

Crople may restrict, suspend, or remove an account if we reasonably believe that the user is under 18, submitted false age information, helped a minor obtain access, or created a risk involving a minor.

Crople currently relies on the date of birth submitted during onboarding. The app prevents an under-18 onboarding submission, and Crople's server independently rejects completion when the submitted date of birth does not meet the 18-year minimum. Crople does not currently use identity documents, facial-age estimation, or a third-party age-assurance service. Before store distribution, Crople will configure and test the applicable Apple and Google age-rating, age-restriction, age-signal, and minor-blocking controls. Crople may add proportionate age-assurance measures where required by law, platform rules, or a safety risk.

2. Zero tolerance for child sexual abuse and exploitation

Crople prohibits child sexual abuse and exploitation (CSAE) and child sexual abuse material (CSAM) in any form.

Prohibited content and conduct includes, without limitation:

• creating, uploading, requesting, obtaining, storing, sharing, selling, or distributing CSAM;
• grooming or attempting to build trust with a minor for sexual exploitation or abuse;
• sexualizing a minor or requesting sexual images, video, conversation, or conduct involving a minor;
• sextortion, blackmail, or threats involving actual or alleged intimate content of a minor;
• trafficking, commercial sexual exploitation, or solicitation of a minor;
• encouraging, facilitating, normalizing, or concealing child sexual abuse or exploitation;
• arranging or attempting to arrange an offline meeting with a minor for abusive or exploitative purposes; and
• helping another person evade detection or enforcement for such conduct.

These standards apply to profiles, photos, nicknames, bios, friend requests, chat messages, reports, support inquiries, meetup proposals, links, and every other use of Crople.

3. Reporting child-safety concerns

Users can report suspected underage accounts, harmful content, grooming, sexual exploitation, CSAM, or other child-safety concerns through the in-app reporting tools or by emailing safety@crople.app.

An in-app report creates a case in Crople's restricted Admin review queue. A Settings report may immediately hide the reported user from the reporter's Home. A Chat report may immediately block the reported user and cancel pending or confirmed appointments in that chat. These are reporter protections, not an account sanction or a finding that a violation occurred. The report does not automatically email its contents or submit them to police, ACCCE, eSafety, NCMEC, or another external organization. Crople's designated operator separately reviews and decides any account sanction, legally required report, or lawful disclosure. Email sent directly to safety@crople.app is received through the separate safety mailbox.

Do not download, save, screenshot, copy, or forward suspected CSAM in order to report it. Submit the account, message, report, or content location and any lawful contextual information available through Crople’s reporting tools.

If a child is in immediate danger, contact local emergency services or law enforcement first. In Australia, call 000 for an emergency.

4. Review and immediate protective action

When Crople receives a report or obtains actual knowledge of a potential child-safety violation, Crople may:

• conduct a minimum-necessary review of the relevant account, content, messages, metadata, and report information;
• remove or disable access to content;
• restrict visibility, messaging, or other features;
• suspend or terminate accounts and revoke active sessions;
• prevent re-registration where reasonably possible;
• preserve required evidence and relevant records in restricted systems;
• cooperate with competent authorities or reporting organizations; and
• take other action required by applicable law, platform rules, or user-safety needs.

Crople may act without advance notice where necessary to protect a child, prevent ongoing harm, preserve evidence, avoid re-distribution, or comply with law.

5. Assessment standard

Crople does not need to make a final criminal-law determination before taking protective action. A report is escalated when available facts reasonably indicate apparent CSAM, grooming, sextortion, trafficking, sexual solicitation of a minor, or an imminent risk to a child.

Crople limits review to what is reasonably necessary. Suspected CSAM must not be downloaded to personal devices, forwarded through ordinary email or messaging, or duplicated beyond what is legally and operationally necessary.

6. Reporting to NCMEC and regional authorities

Where Crople, as a United States-based provider, obtains actual knowledge of facts or circumstances indicating an apparent reportable child-exploitation violation, Crople will make the legally required report to the National Center for Missing & Exploited Children (NCMEC) CyberTipline as soon as reasonably possible.

Where a matter has an Australian connection, Crople may also report to the Australian Centre to Counter Child Exploitation (ACCCE), the Australian Federal Police, state or territory police, or another competent authority where required or appropriate. An immediate danger report is escalated directly to emergency services or law enforcement rather than waiting for an online reporting process.

Crople may provide account identifiers, content or object references, timestamps, IP or device information, relevant message context, report details, and other information that is legally required or reasonably necessary for the report.

7. Evidence preservation

Crople preserves report content and associated material in accordance with applicable law and valid legal process, while restricting access to authorized personnel.

Material preserved in connection with a NCMEC CyberTipline report may be retained for one year after submission, or longer where a legal hold, court order, renewed request, investigation, or other applicable requirement applies. Records subject to a valid preservation request under applicable U.S. electronic-communications law may be retained for 90 days, with an additional 90-day period upon a valid renewed request.

Preservation does not mean that content remains publicly or ordinarily accessible in the Service. Crople may disable user access while retaining a restricted evidentiary copy.

8. Law-enforcement requests and emergencies

Crople reviews government and law-enforcement requests for authenticity, legal authority, scope, and jurisdiction. Crople may preserve or disclose information in response to a subpoena, court order, warrant, preservation request, or other valid legal process.

Where permitted by law, Crople may disclose information in good faith when an emergency involving danger of death or serious physical injury requires disclosure without delay. Crople may withhold notice to an affected user where notice is prohibited or would reasonably endanger a child, compromise an investigation, facilitate evasion, or risk destruction of evidence.

9. Child-safety point of contact

Crople’s founder and sole director currently serves as the only designated child-safety operator and point of contact. There is no backup safety operator at present. The operator is responsible for monitoring the restricted Admin review queue and safety@crople.app, explaining Crople’s enforcement and review process, and taking action on notifications from users, Google Play, Apple, NCMEC, ACCCE, and competent authorities.

Crople prioritizes reports involving immediate danger, apparent CSAM, grooming, sextortion, or trafficking. Crople aims to perform initial triage of urgent child-safety reports within 24 hours and other child-safety reports within 1 business day. These are operational targets, not guarantees, and emergency services should always be contacted first when immediate danger exists.

Because Crople currently has a sole operator, review may be delayed when that operator is unavailable. Anyone facing immediate danger should contact local emergency services rather than wait for Crople review. Crople will update this policy if a trained backup operator is appointed.

10. Privacy and retention

Crople currently retains closed child-safety case ledgers, restricted case details, case-delivery receipts, appeals, and minimum audit records for at least five years after case closure. A longer period may apply where a legal hold or another lawful requirement applies. See the Privacy Policy (https://crople.app/legal/privacy) for additional information.

11. Contact and company information

Service operator: Crople, Inc., a Delaware corporation

Business mailing address: 8 The Green, Suite 24165, Dover, DE 19901, United States

Child-safety and safety reports: safety@crople.app

General support: support@crople.app

Privacy inquiries: privacy@crople.app

© 2026 Crople, Inc. All rights reserved.