personal-information-consent
Crople Personal Information Collection and Use Consent
Required and optional personal information collection and use consent for Crople onboarding.
Draft status
This consent notice is prepared for Crople onboarding. It must be reviewed before public launch.
**TO BE COMPLETED: legal entity name, privacy officer, contact email, effective date.**
Consent summary
By agreeing, you allow Crople to collect and use the personal information required to provide the Service.
Required items
Crople may collect and use phone number, recovery email, account identifier, authentication provider identifier, age eligibility information, nickname, gender selection, sports preferences, avatar/loadout settings, language, country/region, app/device information, service usage logs, report/support records, chat metadata, and other information necessary for account and service operation.
Optional or permission-based items
Location, health, step, exercise, photo, notification, and similar permission-based information is collected only when the relevant feature is used and the user grants the required OS-level permission.
Purpose
Information is used for account creation, authentication, onboarding, matching, chat, meetup planning, rewards, safety, moderation, customer support, fraud prevention, legal compliance, and service improvement.
Retention
Information is kept while the account is active and for the period necessary for legal compliance, disputes, audit evidence, abuse prevention, and service integrity. Some records may be retained after account deletion if required by law or legitimate operational need.
Refusal
If you do not agree to required collection and use, you cannot complete onboarding or use the Service. Optional permissions can be refused, but related features may not work.
Contact
**TO BE COMPLETED: privacy contact email and operator details.**
Integrated optional consent: marketing communications
Marketing communications consent is integrated into this Personal Information Collection and Use Consent as an optional consent item. You can create an account and use the core Service even if you do not agree to marketing communications.
| Item | Details |
|---|---|
| Information used | User ID, nickname, language, country/region, app settings, marketing consent status, event/reward/shop activity, notification token, email address, phone number, or other contact channels permitted by the user |
| Purpose | To send event, campaign, reward, new feature, shop/item, survey, promotion, and service news communications |
| Channels | In-app notices, push notifications, email, SMS, in-app banners/modals, or other channels permitted by the user |
| Retention | Until consent is withdrawn or the account is deleted, unless records must be retained for legal compliance or dispute handling |
Marketing communications may include commercial electronic messages. Where required, Crople will provide sender information, advertising labels, and an unsubscribe or withdrawal method. You may withdraw marketing consent at any time through app settings, device settings, customer support, or the unsubscribe method included in the message.
Account, security, meetup, payment, refund, report, legal notice, and customer support messages may still be sent as service-operational notices separate from marketing consent.